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Other Advanced IVR Services
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Custom IVR (Interactive Voice Response) Applications

Vanity 800, through its partner TeleSmart®, delivers robust, scalable, cost-effective turnkey or customized IVR (Interactive Voice Response) solutions. Often times an off-the-shelf solution fails to meet a project's objectives. In these cases, only a custom application will suffice. TeleSmart® stands by to assist you with a powerful array of tools and resources.

The following list will give you a sense of the capabilities of TeleSmart®:

  • Enhanced Call Routing
  • Custom Call Forwarding
  • Call Capture / Voice Capture
  • Menu Routing / Prompt Menu
  • Network ACD (Automatic Call Distribution)
  • Follow me / Auto Attendant
  • Dealer Connections/Dealer Referral
  • Dealer Locator
  • Virtual Call Centers
  • Call Rotations
  • Time of Day / Day of Week Routing
  • Voicemail (Local & Toll-Free)
  • Message Announcements
  • Out Dial; Busy / No Answer
  • Caller Take Back & Transfer
  • Called Party Transfer
  • Call Announce / Whisper
  • Remote Audio Update
  • SmartSurvey™
  • SmartAddress™ (Reverses ANI address lookup)
  • SmartRecord™
  • Repeat Caller
  • Speak Back
  • Custom Call Coverage and much more…

Call us today so we can discuss your special IVR needs: 1-888-PRO-MKTG (1-888-776-6584). Or, simply click here to fill out our short Contact Us form and we’ll call you back right away. Thanks!

 

 
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